Alexander Storage Policies

These policies provide a summary of our rental terms and facility rules. Your signed rental agreement contains the complete terms and conditions and will govern in the event of any differences.

Renting a Unit

  • A signed rental agreement is required.

  • A non-refundable $10 administrative fee and a refundable security deposit equal to one month's rent are required to secure a unit.

  • Units are rented with a 90-day minimum term.

  • After the initial rental period, rentals continue month-to-month until proper move-out notice is provided.

  • Subletting or transferring a unit is not permitted without approval and a new rental agreement.

Rent & Payments

  • Rent is due on the 1st of each month.

  • Customers are required to enroll in automatic payments using a credit card, debit card, or ACH transfer.

  • Automatic payments are processed on the 6th of the month.

  • Payment remains the tenant’s responsibility whether or not a reminder is received.

  • Returned checks are subject to a $15 fee.

Late Payments

  • Accounts with unpaid balances may be assessed late fees and denied access to the storage unit.

  • Delinquent units may be overlocked until the account is brought current.

  • Continued non-payment may result in lien enforcement, auction, sale, or disposal of stored property as permitted under Iowa law.

  • Customers are responsible for unpaid rent, fees, and costs associated with the lien process.

Unit Security

  • Alexander Storage provides the lock for each unit.

  • Only one lock is permitted per unit.

  • A $20 bolt-cutting fee applies if staff must remove a lock.

  • A $20 fee may be charged if a lock is not removed at move-out.

Facility Rules

To help maintain a safe and secure environment:

  • Storage units may only be used for storing personal property.

  • Living or sleeping in a storage unit is prohibited.

  • Illegal activities are strictly prohibited.

  • Hazardous, flammable, explosive, perishable, or unlawful material are prohibited from being stored.

  • Children must be supervised at all times while on the property.

  • Animals are not permitted on the premises.

  • No occupant or guest shall be on the premises for more than 12 consecutive hours without written permission from Alexander Storage.

  • Occupant may not damage or alter a unit without written consent from Alexander Storage.

Any violation of these rules may result in denied access to the unit or facility or termination of the agreement.

Moving Out

When ending your rental:

  • Provided proper notice as outlined the rental agreement.

  • Remove all personal belongings and trash.

  • Sweep the unit clean before vacating.

  • Remove the lock from the unit.

  • Any remaining property may be considered abandoned and disposed of.

  • Cleaning, disposal, and lock-removal fees may apply when necessary.

  • Security deposits are returned after the unit has been properly vacated and all charges have been paid, subject to the rental agreement.